Maintenance

Like any asset, your tensile structure benefits significantly from consistent and informed maintenance. At J&J Carter, we understand that proactive care is key to maximising its lifespan, ensuring structural integrity and preserving its aesthetic appeal. 

Our comprehensive aftercare program is designed to provide you with the support and expertise needed to keep your installation in optimal condition.

When maintaining a tensile structure, it is essential to perform regular checks on its condition - especially after episodes of extreme weather or signs of vandalism. A good maintenance plan with a formal annual inspection should be prioritised to ensure the lifetime of your installation.

Inspection

The care and maintenance of tensile fabric structures is a skilled trade best performed by the manufacturer. Regular inspections ensure that the membrane is cleaned properly and that cable and membrane tensions are maintained as designed. As part of our annual service, we perform the following:

• Professional cleaning of the membrane using only chemicals approved by the fabric supplier.
• Checking membrane tensions and re-tensioning as needed.
• Inspecting structure fixings, bolts, cables, and tensioners.
• Evaluating the membrane surface for signs of damage, abrasion, or scratches.
• Undertaking minor repairs, such as fixing small holes or tears.
• Producing a detailed written inspection report with findings and recommendations for repairs to support both client and insurer requirements.

Between professional inspections, maintaining a vigilant eye on your tensile structure is a crucial aspect of its long-term care. Regular visual checks conducted by your team can be instrumental in the early detection of potential issues. We encourage you to become familiar with the typical appearance and behaviour of your structure, paying attention to any deviations. During these routine checks, it's important to look for the accumulation of debris such as leaves, dust, and bird droppings on the membrane surface and within gutter systems.

Cleaning

Tensile structures require routine cleaning, the frequency of which depends on the surrounding conditions. Structures in dusty or high-pollution areas may need more frequent cleaning than those in less polluted, rural areas. It is also advisable to adjust the cleaning schedule during debris-prone seasons, such as autumn, or when the surrounding environment changes (for example, during nearby construction). Only the manufacturer should conduct professional cleaning to ensure that only approved chemicals are used, thus avoiding inadvertent damage and invalidating your warranty.

Repair

If an inspection reveals that a structure requires significant repairs, these issues must be dealt with promptly to maintain structural integrity. Crucial repairs are quoted separately based on their size and severity. Once the structure is erected and handed over, our After Care service is available to ensure ongoing maintenance and warranty preservation.

After Care

Our aftercare service is designed to provide you with ongoing support and peace of mind. Even with minimal maintenance requirements, regular aftercare helps preserve both the membrane warranty and the pristine appearance of your tensile structure. We are your trusted partner in ensuring its enduring performance.

Even with minimal maintenance requirements, after care is key to preserving both the membrane warranty and the appearance of your tensile structure. Regular after care services help keep the membranes looking as good as the day they were installed.

Contact us today to schedule a comprehensive inspection and learn more about our After Care services.